Shipping Policy

Getting Your Lighting to You Safely and Efficiently

At Haloferv™, operated by Pico Wholesale Electric & Lighting Supplies Inc., we focus on delivering lighting products in a way that balances speed, care, and efficiency.

Each order represents more than a product — it is part of a carefully managed fulfillment process designed to ensure quality arrives intact at your door.

We work with a network of trusted logistics partners and fulfillment centers to ship products directly to customers, reducing unnecessary storage steps and improving overall efficiency.

How We Fulfill Orders

To maintain consistent product quality and reasonable pricing, many items are shipped directly from specialized production and distribution facilities.

This approach helps us:

• Ensure each product is carefully inspected before shipment
• Reduce unnecessary handling and storage delays
• Maintain a streamlined and efficient supply chain
• Offer competitive pricing without retail overhead

We appreciate your understanding as we optimize for both quality and efficiency.

Processing Time

All orders go through a preparation stage before dispatch.

• Standard processing time: 2–4 business days
• During peak demand periods: up to 5 business days

Each order is checked, packaged, and prepared with care before leaving the facility.

Shipping Time Estimates

Delivery time depends on destination and logistics conditions:

Please note that delivery times are estimates and may vary depending on customs and carrier conditions.

Tracking Your Order

Once your order has been dispatched, a confirmation email will include tracking details.

Important notes:

• Tracking information may take 1–3 business days to update
• Movement may not appear immediately after shipment
• Packages are still in transit even if tracking is temporarily inactive

Customs & Import Fees

For international shipments, orders may be subject to local import regulations.

• Orders are shipped under DDU (Delivered Duty Unpaid) terms
• Any customs duties or import taxes are the responsibility of the recipient
• Customs processing times may occasionally impact delivery speed

These fees vary by country and product category.

Changes & Order Cancellation

We process orders quickly to minimize delays.

If you need to modify or cancel your order, please contact us at:

📧 service@haloferv.com

Requests must be made within 12 hours of placing the order.

After processing begins, changes may no longer be possible.

Damaged or Missing Items

We stand behind the quality of every shipment.

Damaged Products

If your item arrives damaged, please contact us within 72 hours with photos, and we will arrange a replacement or resolution.

Lost Packages

If a carrier confirms a package as lost in transit, we will issue a replacement at no additional cost.

Final Note

We appreciate your trust in Haloferv™ lighting solutions.

Every shipment is handled with care — from our facilities to your space — ensuring your lighting arrives ready to transform your environment.